Cancellation & Refunds

Draft for KidVenture to review. Highlighted items need confirming before the website launches.

We know plans change. Here's how cancellations work.

Before you've paid

If you've applied but haven't paid yet, just let us know and we'll cancel your application. There's nothing to pay.

After you've paid

To confirm: whether refunds are available after payment, any deadlines (for example before the programme starts), and whether a partial refund or credit applies after the programme has begun.

To cancel, email kidventuremalta@gmail.com with your child's name, venue and payment reference.

If KidVenture cancels a session

To confirm: what happens if KidVenture has to cancel a session, for example because of bad weather at an outdoor area or the venue being unavailable, and whether a replacement session or credit is offered.

We'll always let you know as early as we can by email, WhatsApp or on our Facebook page.

Missed sessions

To confirm: whether sessions a child misses (for example through illness) can be made up or refunded.

Questions? Email kidventuremalta@gmail.com or call 7983 5493 or 9905 6260.